This privacy policy applies to www.isecure.ph website of iSecure Networks, Inc. (ISN Inc.) with office located at 4th Floor, Tower B, Phoenix Sun Business Park, E. Rodriguez Jr. Avenue, Libis, Quezon City, Philippines. We recognize the importance of personal data you’re entrusting to us and we believe that it is our responsibility to properly manage, protect and process your personal data. ISN Inc. is equally committed to complying with Republic Act 10173 or the Data Privacy Act of 2012, and its Implementing Rules and Regulations (IRR).
In this Privacy Policy we inform you about the processing and the privacy of your personal data when using our website or webservices.
If you have any questions regarding this information or our privacy practices, please contact us at privacy@isn.com.ph.
By continuing to use our website or webservices, you signify your acceptance to this Policy and therefore, grants us your consent for us to collect, process, retain, disclose and dispose your personal information for the purposes stated herein. Personal data means any information or data that can be used to distinguish or identify you. This policy statement tells you how we will collect, use your personal information, and the process in case you want ISN Inc. to correct, update or remove your personal information you provided to us.
For providing a website or our webservices, we collect and process personal data that your internet browser automatically transmits to us, which is date and time of the retrieval of one of our websites or webservices, your browser type and browser settings and your IP address.
Our legal basis for processing your personal data is safeguarding our legitimate interests which lie in providing an access to our websites or webservices and ensuring the technical functionality of the website or webservices.
During your use of our websites or webservices we may process your IP address, network provider, browser type, visited domain names, and other information about your client environment (such as model of your device, operating system, screen resolution, etc.).
Purpose of this processing is the improvement of security and availability of our websites or webservices.
Legal basis for processing your personal data is safeguarding our legitimate interests which lie in the aforementioned purposes.
Cookie files are files or fragments of information that may be stored on your computer or other Internet-compatible end user devices (for example, smartphones and tablets) when you visit our websites or use our webservices. This information frequently consists of alphanumeric strings that uniquely identify your computer or end user device, but they may also contain other information.
On our websites or webservices we use different types of "cookies" (small text files that are placed on your device):
A list of the cookies we use, descriptions of the purposes of the cookies and further information on the respective cookies are given in the cookie center on the specific websites of our company or in the relevant consents or agreements.
The data we process for the delivering of the service is deleted directly after delivery by the web server.
Logfiles are deleted no later than 1 year after creation.
Data which we process for the purpose of web analysis is deleted 1 year after creation.
The deletion period of the cookies is given in the cookie center on the specific websites of our company or in the relevant consents or agreements.
Account registration. In order to use the Service and have access to all of its functions, you will need to create a personal account, which requires you to provide us with your email address (which will be your user name) create a password, address and mobile number. We will only process and use this data in order to provide you the Service, unless it is allowed by applicable law or you expressly consent to a processing or use for other purposes (for example to receive useful news on our products and services via email). Purpose and legal basis for processing your personal data is the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract.
Account Settings and purchases. You may review, update or correct your account data, password, and preferences or even delete your account at any time using the "Account Settings" function. Additionally, you will be able to review your purchase history from our web store provider. The linkage to your account will only be established technically by an internal User ID and password combination. These credentials will not grant us access to your bank card or other personal data stored by our web store provider. The internal User ID is used for triggering orders from you made through the web store. Purpose and legal basis for processing your personal data is the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract.
Support. If you request support from our Customer Service using support services, we will ask you for information needed to enable us to provide you with such support, such as your registration/ license number, email address, and information about the product your problem relates to, your computer hardware, software and the nature of the problem you are experiencing. Furthermore, it may be helpful or even necessary for this purpose to send us files you are experiencing problems with via the "Upload" function. These may also contain personal data, such as user specific or otherwise personally identifiable file names, meta data or contents. It is, of course, always your choice whether you want to upload files or not. In case you do, please refer to our Regulation on Data Provisioning linked to the upload service and accept it at first. Purpose and legal basis for processing your personal data is the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract.
Receive marketing offers. We collect your email address, user account details, license details, subscription details and any agreements you have accepted so that we can notify you of personalized special offers, reviews, surveys, remind you of incomplete orders and keep you up to date with news and events. We will only process and use this information if you have expressly consented to its use for marketing purposes. The purpose of such data processing is to inform you of personalized special offers, reviews, surveys, to remind you of pending orders, to send you the latest news and events.
The legal basis for data processing is your consent. You may withdraw your consent at any time by updating your account preferences or by following the unsubscribe link in the emails.
Data is deleted no later than 1 (one) calendar month after the account is deleted.
Account registration. If you need to use iSN Inc. Business Category and to have access ISN’s products as a representative of your company, you need to create a corporate account. To do this, you need to enter your email address (which will be used as your username), create a password and provide the company name, company address, website, your designation and mobile number. We will only process and use this data to provide you with iSN Business Category functionality and products. This data will only be processed and used for other purposes if you give your explicit consent (for example, to receive the latest news about our products and services by email, or to be contacted about your product reviews).
Purpose and lawful basis for processing your personal data is the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract.
Support. When you contact Customer Service by using our support services, we will ask for the necessary information to provide you with support (for example, your license number, email address, information about the product that caused the problem, information about computer hardware and software, and a description of the problem). These files may also contain personal data, such as user or identifiable file names, metadata, or file content. You may send these files at your sole discretion. Purpose and legal basis for processing your personal data is the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract.
Your personal account information will be deleted no later than 1 (one) calendar month after the account is deleted.
Account registration. To use ISN Inc. Partner Portal and access all of its features, you must create:
This will require that you provide your corporate email address (which will be your username), password, first and last name, designation, mobile number and email address, company name, address and website. We will process and use this data solely for the purpose of providing you with an access to iSN Inc. Partner Portal products and services, unless you explicitly choose to have it processed and used for other purposes. As Data Subject, you are responsible in ensuring that all such personal data you submitted to ISN Inc. are accurate, complete and up-to-date. ISN Inc. reserves the right to request for documentation to verify the information you provided and equally reject the same should our verification yields unfruitful results.
After registration your account will serve as your company's account. If your company's account was previously created, then your registration information (first and last name and corporate email address) will be sent to the Administrator from your company. The company employee who first registers the company and a personal account is typically designated as the Administrator.
Purpose and legal basis for processing your personal data is the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract.
Account settings. You can at any time view, update, correct your account information and password, or delete your account on the "My account" tab.
Purpose and legal basis for processing your personal data is the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract.
Orders. You can add and view your company's orders to ISN products on the "Orders" tab of your Partner Portal Account (activation codes or key files for each product).
Contracts. If your company purchases additional Technical Service services, then after the purchase has been recorded you will be able to view the list of purchases services on the "orders" tab. The list of contracts will be available to those company employees who were designated as authorized to use the paid service at the time of purchase. These people will automatically receive notifications about the expiration of the contract.
Purpose and legal basis for processing your personal data is the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract.
Your personal account information will be deleted no later than 1 (one) calendar month after the account is deleted.
Newsletters, Free Product Updates and Special Offers. If you have signed up for it and provided us your email address and, in some cases, your name and last name we will use these data for the purpose to provide you with additional information on products and services free product updates and special offers which might be of interest to you.
Legal basis for processing your personal data is your consent. You can withdraw your consent anytime with effect for the future by clicking the unsubscribe link you will find in every email or contacting us by email.
Account registration. In order to use the Service and have access to all of its functions, you need to create a corporate account. To do this, you need to enter your email address (which will be used as your username), create a password and provide the company name, company address, website, your designation and mobile number. We will only process and use this data to provide you with the registration to the Service Provider Category functionality and products. This data will only be processed and used for other purposes if you give your explicit consent (for example, to receive the latest news about our products and services by email, or to be contacted about your product reviews).
Purpose and lawful basis for processing your personal data is the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract.
Contact Forms. If you want to contact us by using our contact and support forms, you will be asked to provide your contact information (entry fields marked "*"), which we will exclusively process or use as far as necessary for the purpose to get in contact with you and provide you with the information you desire. You are free to provide additional information (through the fields not marked "*"), which we will of course process in line with all applicable data protection requirements as well.
How long do we keep your personal data. We delete your personal data if it is no longer required for the purposes we are pursuing, the storage period specified in the consent has expired, or you have withdrawn the consent and there is no other legal basis. If the latter applies, we delete the data after the other legal basis no longer applies.
You can configure your browser settings in a way that cookies are blocked or your system informs you whenever a website wants to set a cookie. However, please be aware that the blocking of cookies may have the effect that you will not be able to use all our website functions any more.
Our websites and webservices are principally designed in a way that limits the processing of personal data to a minimum extent necessary for achieving the processing purposes. Within ISN Inc., only those persons have access to your personal data, who absolutely need such access to fulfil their functions or tasks.
We will only share your personal data with external recipients if there is a legal justification for doing so or you have consented to it. External recipients can be:
Also, we inform that you have certain rights regarding your personal data we process:
Right to be informed. You have the right to be provided with clear, transparent and easily understandable information about how we use your personal data, and your rights.
Right of access. You have the right to request confirmation as to whether or not we are processing your personal data; if this is the case, you have a right of access to such processing
Right to rectification. You have the right to request the rectification of inaccurate personal data that we process about you. Furthermore, you may demand that incomplete data will be completed.
Right to erasure (Right to be forgotten). In certain cases you are entitled to obtain from us the erasure of your personal data.
Right to restriction of processing. In certain cases you are entitled to obtain from us restriction of the processing your personal data, for example if you contest the accuracy of the personal data or the processing is unlawful and you oppose the erasure of the personal data and requests the restriction of their use instead.
Right to data portability. If you have made the data available to us based on a contract or consent, you are entitled to request the transfer of your personal data. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format.
Right to complain. If you believe that the processing of the personal data concerning you is illegal, you have the right to lodge a complaint with a supervisory authority, in particular in the member state of your habitual residence, your workplace, or at the location of the alleged breach.
To the extent otherwise required by the local applicable laws, the local legal requirements will apply.
ISN Inc. shall regularly review this Privacy Policy. We reserve the right to modify and change this Privacy Policy based on our business requirements and if there are any changes in the Data Privacy Act of 2012. Any changes in this Privacy Policy shall e published and communicated to all our customers through our website.